Upazila Coordinator

Program Implementation and Field Supervision:

• Lead, coordinate, and oversee all EMDC project activities at the Upazila level in line with project goals, timelines, and operational SOPs.
• Supervise Program Organizers and Learning Facilitators to ensure the quality and regularity of teaching-learning activities at the centers.
• Ensure timely learner enrollment, attendance tracking, and retention through continuous community engagement.
• Plan and execute stipend disbursement operations at learning centers, ensuring transparency, security, and compliance with financial guidelines.
• Conduct regular and surprise monitoring visits—including on-foot supervision in hilly and remote areas—to verify attendance, classroom quality, and the integrity of disbursement processes.
• Identify gaps, irregularities, or potential risks during field activities and take immediate corrective action in coordination with the Project Coordinator.
• Ensure child safeguarding, gender equity, and inclusive education principles are consistently applied in all learning centers.

Monitoring, Reporting, and Data Management:

• Review field reports, attendance registers, stipend records, and performance data submitted by Program Organizers.
• Verify stipend beneficiary lists and documentation to prevent duplication or misreporting.
• Submit accurate and timely programmatic, financial, and operational reports to the Project Coordinator.
• Utilize digital data collection tools (KoBo, ODK, or similar) for real-time monitoring and data validation.
• Provide analytical insights and recommendations based on field observations and trends.

Coordination and Stakeholder Engagement:

• Maintain strong coordination with local administration, education officials, and community leaders to ensure project acceptance and alignment.
• Represent JAAGO Foundation and the EMDC project in local coordination forums and education cluster meetings.
• Facilitate communication and collaboration among stakeholders to enhance learner support, reduce dropout, and address community-specific barriers.

Administrative and Financial Oversight:

• Oversee upazila-level logistics, cash management, and asset utilization in accordance with JAAGO's operational and procurement policies.
• Support verification and maintenance of inventory, fixed assets, and procurement documentation.
• Ensure security measures are in place during field travel, stipend disbursement, and community activities, especially in sensitive zones.
• Monitor and report any incidents, threats, or operational disruptions promptly to the Project Coordinator.

Capacity Building and Staff Development:

• Facilitate on-site mentoring and regular coaching for Program Organizers and Learning Facilitators to strengthen their technical and community engagement skills.
• Identify training needs and coordinate capacity-building initiatives in collaboration with the project's training.
• Promote teamwork, accountability, and a results-oriented culture within the Upazila team.

Safeguarding:

• Uphold and promote the organization's safeguarding policies to ensure the safety, dignity, and well-being of all children, young people, and vulnerable adults engaged in our activities.
• Immediately report any concerns, suspicions, or incidents of safeguarding breaches in line with the organization's reporting procedures.
• Maintain professional boundaries and conduct that fosters a safe and respectful environment for all beneficiaries, colleagues, and stakeholders.

Education:

• Master's degree in any Social Science discipline or relevant professional degree, preferably in Education.

Experience:

• At least 3 year(s).

Core Competencies:

• Age at most 45 years.
• Must speak, read, write, and understand the primary language used in the workplace.
• A good level of English as a second language.
• Experience in education projects of applicant will be considered as an advantage.
• Leadership & Field Coordination: Demonstrates strong leadership in managing field teams and ensuring quality program delivery in remote and geographically challenging contexts.
• Adaptability to Diverse Environments: Experienced in working with multi-ethnic communities, respecting local norms, and adjusting to diverse cultural and linguistic settings of the Bandarban Hill Tracts.
• Community Immersion: Comfortable staying overnight in remote villages during stipend disbursement or monitoring missions, maintaining effective communication and trust with community members.
• Accountability & Integrity: Upholds strong ethical standards, transparency, and compliance with organizational and donor policies.
• Resilience & Flexibility: Capable of working under pressure, managing unexpected field challenges, and ensuring program continuity during mobility restrictions or adverse weather conditions.
• Cultural & Gender Sensitivity: Promotes inclusion, equality, and child protection principles within community engagement and field operations.
• Problem Solving & Decision Making: Applies practical, context-specific solutions to operational, security, and community-related challenges.
• Stakeholder Coordination: Maintains effective liaison with local administration, education officers, and traditional leaders for smooth program operations.

Skills:

• Program Implementation: Skilled in planning, supervising, and monitoring community-based education interventions across dispersed and hard-to-reach areas.
• Monitoring & Reporting: Strong in field data validation, report compilation, and identifying improvement areas in learning center performance.
• Motorbike Operation & Field Mobility: Proficient in motorcycle riding for regular field visits and supervision in hilly terrain.
• Community Engagement: Strong ability to mobilize parents, local leaders, and stakeholders to support education activities and learner retention.
• Capacity Building: Skilled in mentoring Program Organizers and Facilitators through coaching and hands-on supervision.
• Financial Oversight: Knowledge of upazila-level petty cash handling, stipend verification, and asset management.
• ICT & Documentation: Competent in using MS Office, digital data tools (e.g., KoBo), and maintaining electronic and manual records.
• Cultural Adjustment: Open to local food habits and lifestyle practices while staying in field locations, ensuring positive community relationships and personal wellbeing.
• Conflict Sensitivity: Aware of local power dynamics and able to operate impartially within politically or socially sensitive environments.